Terms of Service

Accounts

You are responsible for the accuracy of the information in your account and for maintaining the confidentiality of your credentials. Employer accounts are responsible for the activity of the users they invite, including owners and managers.

Acceptable use

Use the service only for lawful hiring and employment purposes. Do not misuse candidate information, contact candidates for purposes unrelated to employment opportunities, scrape the BetterBench Talent League, or attempt to interfere with the platform's operation.

Employer responsibilities

Employers are solely responsible for their hiring decisions and for complying with all applicable employment, non-discrimination, background check, and record-keeping laws.

BenchMark, Top Matches, and Match Insights are decision-support tools. They do not evaluate protected characteristics and must not be used as the sole basis for an employment decision.

Candidate content

Candidates retain ownership of the content they upload and grant Raising the Bar Consulting, as the owner and operator of BetterBench, a license to host and display it to relevant employers in accordance with their profile settings and Opportunity Status.

Text messaging terms

By providing a mobile number and checking the consent box, you agree to receive text messages from BetterBench (a product of Raising the Bar Consulting), including messages sent using an automated system. Consent is not a condition of any purchase, application, or hiring consideration.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.

Employers using BetterBench to text candidates are responsible for obtaining and honoring candidate consent and for complying with the Telephone Consumer Protection Act and other applicable messaging laws.

Subscriptions and billing

Paid plans renew on the stated billing cycle until cancelled. Allowances, seats, and location limits are described in your plan. Fees are non-refundable except where required by law.

Disclaimers and limitation of liability

The service is provided as is. Raising the Bar Consulting does not guarantee hiring outcomes, candidate availability, or the accuracy of information supplied by BetterBench users. To the maximum extent permitted by law, Raising the Bar Consulting's aggregate liability arising from BetterBench is limited to the fees paid for BetterBench in the twelve months preceding the claim.

Changes and termination

Raising the Bar Consulting may update these terms and will note the effective date above. Either party may terminate an account in accordance with the applicable BetterBench subscription agreement.